Frequently Asked Questions (FAQs)

To place an order, simply:
1. Browse our catalog and select the medication you need.
2. Choose the required dosage and quantity.
3. Add the product to your cart and proceed to checkout.
4. Fill in your shipping and billing details, then complete payment.
5. You’ll receive an email confirmation once your order is successfully placed.

We accept secure online payments through major credit and debit cards, as well as Bank Transfer and other verified payment gateways.
All transactions are encrypted to ensure your data safety. (Note: The available payment methods may vary by country.)

Yes! We ships to the USA and most countries worldwide. International shipping availability and delivery times may vary depending on local import regulations.

USA Orders: Typically arrive within 10-12 business days.
International Orders: May take 15–21 business days, depending on destination and customs clearance.

Once your order ships, you’ll get a tracking number by email. You can track your shipment directly through the carrier’s website or on our Order Tracking page.

Yes, All medications sold on LifetimePills.com are 100% genuine, authentic, and sourced from licensed manufacturers and approved suppliers.
We never sell counterfeit or unverified drugs — every product undergoes strict quality checks before shipping.

For prescription-only medications, a valid prescription from a licensed healthcare provider is required.
However, many over-the-counter (OTC) and non-prescription products are available without one.
You’ll see a notice on each product page if a prescription is needed.

If your medication requires a prescription:
Place your order and complete checkout. You’ll receive an email requesting your prescription. Upload it securely via our website or email it to info@lifetimepills.com
Our pharmacy team will verify it before processing your order.

All medicine shipped to the U.S. comply with FDA and international quality standards.
For global customers, products are sourced from WHO-GMP certified manufacturers that meet international safety and quality regulations.

Yes, Generic medications contain the same active ingredients, dosage strength, and therapeutic effect as their brand-name counterparts. They are equally effective and approved by the relevant health authorities for safety and efficacy.

Packaging, color, or pill shape may vary depending on the manufacturer or country of origin, but the active ingredients and effectiveness remain identical.

If a product is temporarily unavailable, our team will notify you immediately, and Offer a similar alternative (with the same active ingredient) or Provide a full refund upon request.

No, Always follow your doctor’s prescribed dosage and directions.
If you believe your dosage should be adjusted, consult your healthcare provider before making any changes. LifetimePills.com does not provide medical advice or change prescriptions.

Yes, All products include English labeling and instructions.
Some may also include additional labeling in the manufacturer’s native language, depending on the source country, but dosage and directions are always clear and easy to understand.

No, LifetimePills.com is an online pharmacy and supplier, not a medical consultation service.
Please speak with a licensed doctor or pharmacist for personalized advice about your medication or dosage.

For any product or prescription-related questions, contact our Pharmacy Support Team: info@lifetimepills.com
Our specialists are available 24/7 to assist with product details, prescription uploads, and order support.

No, you can place an order as a guest user.
However, creating an account allows you to:

1. Track your orders easily
2. View your purchase history
3. Save your shipping details for faster checkout
4. Access exclusive offers and reorder reminders

Click on the “Sign Up” or “My Account” link on the top menu.
Enter your name, email, and a secure password.
You’ll receive a confirmation email — click the link inside to activate your account.

Click “Log In” at the top of any page.
Enter your registered email and password to access your account dashboard, where you can manage orders, addresses, and settings.

Click “Forgot Password?” on the login page, then enter your registered email address. We’ll send you a password reset link to create a new one securely.

You can update your name, shipping address, phone number, or password anytime:
Log in to your account.
Go to My Account → Account Details.
Edit your information and click Save Changes.

LifetimePills.com uses SSL encryption and strict data protection standards to keep your information secure.
We never share your data with third parties without your consent. Learn more in our Privacy Policy.

If you wish to permanently delete your LifetimePills.com account, please contact our Support Team via the Contact Us page or email info@lifetimepills.com

LifetimePills.com accepts a variety of secure payment methods, including:
Major credit and debit cards (Visa, MasterCard, American Express, Discover)
E-wallets (where supported)
International payment options for global customers
All transactions are processed through secure, encrypted payment gateways for your safety.

Yes, Our checkout system automatically detects your location and displays prices in your local currency, where supported. If your currency is not listed, your payment will be processed in USD (U.S. Dollars).

Your card or payment method will be charged at the time you place your order. Once the payment is confirmed, you’ll receive an email receipt and order confirmation instantly.

No, For your security, LifetimePills.com does not store credit card or payment information. All transactions are handled securely by our trusted third-party payment partners.

Unfortunately, once an order is confirmed and payment is processed, the payment method cannot be changed.
If you made an error, please contact our support team within 24 hours for possible cancellation and reorder.

A payment may be declined for several reasons, such as:
Incorrect card details
Insufficient funds
Card issuer restrictions on international transactions

Browser or network issues, Try again with the correct details or contact your bank to authorize the transaction. If the issue continues, contact our Support Team for help.

If you experience any problems during checkout or notice an incorrect charge, please contact us:

All products from we are shipped in plain, discreet packaging with no reference to medication names or pharmacy details on the outside. This ensures your privacy is protected at all times.

Yes — 100%. We understand that privacy matters, especially for medical orders. Packages are shipped in plain envelopes or boxes without any pharmacy logos, drug names, or contents mentioned.

Your medications are carefully packed using:
Protective blister packs or sealed bottles
Cushioned materials to prevent damage during transit
Tamper-proof seals to ensure product safety
We follow strict quality and hygiene protocols to maintain medicine integrity.

No, For privacy and discretion, your package will not display any product or pharmacy details on the exterior label.
Only essential shipping information — such as your name and address — will appear.

If your order arrives with visible damage or tampering, please:
Take photos of the package and contents. Contact our support team within 7 days of delivery at info@lifetimepills.com. We’ll review the case and arrange a replacement or refund as per our Refund Policy.

We deliver to customers across the United States and to most countries worldwide. You can check availability during checkout by selecting your country in the shipping form.

Delivery time depends on your location and the shipping method selected:
USA Orders: Usually delivered within 7–14 business days.
International Orders: Typically arrive within 10–21 business days, depending on destination and customs processing.
Delays may occur due to local postal services or public holidays.

Once your order ships, we’ll email you a tracking number and a tracking link. You can track your parcel anytime through the carrier’s official website or via our Order Tracking page.

We offer Free shipping on orders over $100. And For products ordered from the LifetimePills.com, we accept a uniform shipping fee of $9.99 worldwide.

We ship all order through India Post courier services.

If your order hasn’t arrived within the expected time frame:
Check your tracking information for updates.
Contact your local post office to check for held packages.
Reach out to our Customer Support Team at info@lifetimepills.com, If your package is confirmed lost, we’ll reship your order or issue a refund as per our Refund Policy.

If you’re not available when the courier arrives, your parcel may:
Be left in your mailbox or safe place, or Be held at your local post office for pickup (you’ll receive a notice). Check your tracking updates for details.

If your order hasn’t shipped yet, you can update your shipping address by contacting our support team within 24 hours of placing your order. Once dispatched, the address cannot be changed.

Please take clear photos of the damaged package and its contents, then contact our support team within 7 days of receipt. We’ll arrange a replacement or refund promptly.

Yes, you can cancel your order within 24 hours of placing it, provided it has not yet been processed or shipped. Once your order is dispatched, it can no longer be canceled due to international shipping and pharmacy handling regulations.

To cancel your order: Contact our Customer Support Team as soon as possible. Provide your order number and reason for cancellation.

If your order is canceled before shipment, you’ll receive a full refund to your original payment method. Refunds are typically processed within 5–10 business days after confirmation.
If your order has already shipped, a refund may not be possible — please see our Refund Policy for full details.

Yes, minor changes — such as updating your shipping address or changing quantity or product variant — can be made within 24 hours of placing your order, provided it hasn’t been shipped yet. Contact support immediately to make changes.

After your cancellation request is reviewed, you’ll receive a confirmation email stating whether your order has been successfully canceled and refunded (if applicable).

In rare cases, we may cancel an order due to:
Out-of-stock items
Payment issues
Shipping restrictions in your country
If this occurs, we’ll notify you immediately and issue a full refund.

At LifetimePills.com, customer satisfaction is our priority.
We offer refunds or free reshipments in cases where:
1. Your order does not arrive within the guaranteed delivery period,
2. You receive the wrong product, or
3. Your package arrives damaged or defective.
Refunds are processed once the issue is verified by our support team.

Due to pharmaceutical safety regulations, medications cannot be returned once shipped or delivered.

Once your refund request is approved, the process typically takes 5–10 business days, depending on your bank or payment provider.

All refunds are issued using the same payment method you used at checkout (e.g., credit card, debit card, Bank Transfer or e-wallet). We do not issue refunds in cash or through alternative payment channels.

If your package hasn’t arrived within the estimated delivery timeframe Contact our support team for assistance.

We carefully review every request to prevent misuse and ensure both parties are treated fairly.
If the issue is genuine and meets our policy conditions, you’ll receive a full refund or free reshipment — guaranteed.