Effective Date: [01/10/2025]
At LifetimePills.com, we value your trust and strive to provide fast and reliable service. However, we understand that you may occasionally need to cancel an order. This Cancellation Policy explains how and when an order can be canceled, the process involved, and the conditions that apply.
1. Order Cancellation Eligibility
To ensure timely processing and shipping, all orders are processed as quickly as possible. Therefore:
- Orders can be canceled within 24 hours of placing them.
- After 24 hours or once an order has been dispatched for shipping, it cannot be canceled.
- Prescription medications cannot be canceled once they are verified and dispensed.
This policy helps us maintain pharmacy safety standards and ensure compliance with health regulations.
2. How to Request a Cancellation
If you wish to cancel your order, please contact our support team immediately:
- Email: info@lifetimepills.com
- Contact Form: https://www.lifetimepills.com/contact-us/
When submitting a cancellation request, please include:
- Your Order ID
- The email address used for the purchase
- The reason for cancellation
Our team will review your request and confirm whether it qualifies under the 24-hour cancellation window.
3. Orders That Cannot Be Canceled
Cancellations are not possible if:
- The order has already been processed or shipped.
- The medication has been dispensed or packaged for delivery.
- The order includes prescription drugs verified and approved by a pharmacist.
- The product is custom-packed or special order (non-stock medication).
In such cases, the order will proceed as normal, and you may refer to our Refunds & Returns Policy if you encounter any issue after delivery.
4. Changes to Orders
If you need to modify an order instead of canceling:
- Contact customer support within 24 hours of order placement.
- We may be able to update your shipping address, quantity, or product selection before processing begins.
- After dispatch, no changes or modifications can be made.
5. Contact Information
For all cancellation requests or related inquiries, contact:
- Email: info@lifetimepills.com
- Contact Form: https://www.lifetimepills.com/contact-us/
- Availability: 24/7 Customer Support
We aim to respond to all cancellation and refund requests within 24 hours.